Terms and Conditions for Filing a Grievance

1. Introduction

These Terms and Conditions govern the process of submitting grievances to the Indian Fertility Society (IFS). By submitting a grievance, you acknowledge that you have read, understood, and agree to these terms.

2. Eligibility

This grievance mechanism is available to IFS members, Doctors, and other stakeholders associated with IFS. Anonymous complaints may not be entertained unless sufficient supporting evidence is provided.

3. Scope of Grievances

The grievance cell will address complaints related to:

• Ethical concerns regarding fertility treatments.
• Professional misconduct by an IFS-affiliated practitioner.
• Violation of IFS guidelines and policies.
• Issues related to membership, conferences, or academic activities.

4. Submission Guidelines

All grievances must be submitted in writing via the official grievance form. Supporting documents, reports, or evidence should be uploaded along with the submission. False or misleading complaints may lead to disciplinary action.

5. Processing and Resolution Timeline

Acknowledgment of the grievance will be sent within 7 working days. A preliminary review will be conducted, and if required, the complainant may be asked for additional information. The grievance will be investigated within 30 days, and a resolution will be provided unless it requires further inquiry.

6. Confidentiality

The identity of the complainant will be kept confidential, except where disclosure is required by law. The grievance cell members handling the complaint are bound by strict confidentiality policies.

7. Resolution and Appeals

If the complainant is dissatisfied with the response, they may request a review within 15 days of receiving the decision. IFS reserves the right to reject frivolous or repetitive complaints.

8. Legal Disclaimer

The IFS grievance cell is a facilitative body and does not function as a legal authority. Disputes requiring legal intervention must be addressed through the appropriate judicial channels.

9. Amendments

IFS reserves the right to modify these terms and conditions at any time. Any changes will be posted on the official website.

10. Contact Information

For further inquiries, please contact us at:
📧 [email protected]
📞 +91-9899308083